FAQ
How does your service center repair equipment?
At Samsung Appliance Repair Denver service center, we repair almost all household appliances, both large and small. If we are talking about calling the master to your home, then the master will leave only in those cases if you have the following household appliances broken:
- washing machine;
- dryer;
- Dishwashers;
- freezers;
- gas and electric stove, cooking surfaces;
- ovens and ovens;
- boiler.
If at least one of the devices listed above has failed, feel free to call us or leave a request on the website to call a master to your home.
I have the parts I need, can your repairman repair them?
If you have already purchased spare parts for the repair of household appliances, our craftsmen can repair the broken appliance, but in this case, the warranty for the work performed is not provided. After all, we do not know the quality of the part you purchased, where and by whom it was made.
What is included in a simple repair?
Repair of household appliances is divided according to the complexity of the work into ordinary and repair of increased complexity.
Ordinary repair of household appliances practically does not require diagnostics. Also, with such repairs, the equipment is not completely disassembled. For example, replacing the bearing unit in a washing machine is a complex washing machine repair.
Does your company do preventive maintenance?
Correct use of the equipment and care for it will extend its service life. In order not to face the problem of repair, you need to do preventive maintenance on time. And this includes replacing filters, replacing sealing elements, etc. You can also order servicing of household appliances at the Samsung Appliance Repair Denver service. We are always happy to help you, please contact us.
How to prepare equipment for repair?
This is a general rule for anyone - the equipment must be clean. For example, if the refrigerator has broken down - take out all the products and wash the refrigerator from the inside. Broken clothes dryer - pull out your clothes. This applies to any technique.
How quickly do your craftsmen carry out repairs?
It all depends on the complexity of the repair. After the diagnosis, the master will be able to accurately tell you the duration of the repair. It usually takes a couple of hours.
Why can't I put non-original spare parts on a washing machine?
It is not recommended to install non-original spare parts not only on washing machines but on all equipment in general. You make the choice yourself, the master will install the parts you bought, but the guarantee for this type of repair will not be issued. We want to warn you that when installing non-original cheap spare parts, be prepared for a quick breakdown.
When will the master come?
When calling the technician, you must indicate when it is convenient for you to receive the technician to repair the broken device. The master will come to you on the day and time you specify. This is a great advantage for the customer of our services because you do not need to adjust to the service center, the master will come to you at a time convenient for you and on a day convenient for you.
How to call the master home?
Calling is very easy: you need to go to our site and make a call. Our specialists will contact you and answer all your questions.
Can I choose the master who will repair the equipment myself?
You can name the master, if he is free at the right time for you, then of course he will be able to come to the call. We want to assure you that all masters are highly qualified and have sufficient professional experience.